InDelve Support

Deep reading engagement for every story

Frequently Asked Questions

What is InDelve and how does it work?
InDelve is a reading companion app that helps you deeply engage with the books you love. Track characters, plot points, locations, world-building details, and quotes. Organize everything on an interactive visual timeline and manage multiple books and series in your personal library.
What types of story elements can I track?
InDelve lets you track characters, plot points, locations, world-building elements, quotes, and custom categories you create yourself. Each element can have detailed notes, descriptions, and be placed on your story's timeline.
How does the timeline feature work?
The interactive visual timeline allows you to organize and visualize story events chronologically. Add elements to the timeline to see how the story unfolds, track character development, and understand complex plot structures. It's perfect for intricate narratives with multiple storylines.
Can I track multiple books and series?
Yes! InDelve includes a comprehensive library feature with series support. Organize multiple books, track reading progress, and maintain separate element collections for each book while seeing connections across a series.
Is my reading data secure and private?
Absolutely. All your books, notes, and story elements are securely encrypted and stored with Supabase. We use industry-standard security practices and never share your personal reading data with third parties. Your privacy is our top priority.
Can I export my data?
Yes, you can request a complete export of your data, including all books, story elements, timeline entries, and notes. Contact support to request a data export in a portable format.
What are custom categories?
Custom categories allow you to create your own element types beyond the default options. You might create categories for magic systems, political factions, historical events, or any other story elements important to your reading experience.
How do I add a new book to my library?
Tap the add button in your library, enter the book details (title, author, series information), and optionally add a cover image. You can then start tracking elements and building your timeline for that book.
Can I filter and search my elements?
Yes! The filterable elements view lets you search and filter by element type, book, or custom criteria. Quickly find specific characters, plot points, or any other tracked elements across your entire library.
Does InDelve work offline?
InDelve requires an internet connection for syncing and cloud storage. However, once your data is loaded, you can view and make changes that will sync when you reconnect to the internet.
I'm having trouble with the app. What should I do?
First, try restarting the app or updating to the latest version. If you're still having issues, please contact us at support@indelveapp.com with details about the problem, your device model, and OS version. We typically respond within 24-48 hours.

Getting Started

Quick Start Guide
  • Create your account and log in
  • Add your first book to the library
  • Start tracking story elements as you read
  • Organize events on the timeline
  • Use filters to navigate your elements
  • Add custom categories for unique story aspects

Contact Support

Email Support

For technical issues, questions, or feedback

support@indelveapp.com

Feature Requests

Have an idea to make InDelve better?

support@indelveapp.com

Troubleshooting

App is crashing or freezing
  • Force close and restart the app
  • Restart your device
  • Update to the latest version of InDelve
  • Ensure you have sufficient OS version
  • Free up storage space on your device
  • If issues persist, contact support
Data not syncing
  • Check your internet connection
  • Log out and log back in to your account
  • Update to the latest version
  • Force close and reopen the app
  • Contact support if data appears to be lost
Timeline not displaying correctly
  • Ensure all elements have timeline data
  • Try zooming in/out on the timeline
  • Refresh the timeline view
  • Check that events are in the correct chronological order
  • Restart the app if issues continue
Cannot add or edit elements
  • Verify you have a stable internet connection
  • Check that you're logged in to your account
  • Ensure the book is properly selected
  • Try force closing and reopening the app
  • Contact support if the problem persists